The cotton candy machine arrived without the bag containing the power cord, sugar scoop, and spare belt. I contacted customer support and they expedite shipped it to me in time for the event I purchased it for. Deducting 1 star for parts missing.As for the machine, it blows the cotton candy up not to the sides so it's a bit more messy and a tad more difficult to make. The dome sold separately would help keep the cotton candy from blowing all over the place. It makes floss fine but also blows out a lot of the sugar crystals into the pan. I'm not sure if it makes the amount of servings per hour that they advertise. I'll time it and update the review with my results.
Only tried once but it was great!! Easy to use and super fun!!
We love this machine. We bought it for my kids to sell at the market. Kids and clients enjoy the results.
I brought this for fun to make some cottage candy every now and then but has well surpassed my expectations and is very fun:) must buy if you are interested way better than the $1,000 industrial machines
We used it one time for an event. When we went to use it again, the heating unit would not power on.